Orders usually deliver instantly but may take longer. When such delays occur, it means the purchase is still being processed. There is no need to try purchasing the same pack again - it should arrive soon! 


If you feel there was an error with your purchase being credited, please contact us and provide a copy of your receipt so that we can look into the issue.


You can obtain the receipts associated with your account by accessing the Purchase History in your iTunes, Google Play, or Facebook account.


  • Locating your iTunes receipt:
  • Locating your Google Play receipt:
  • Locating your Facebook receipt: