Though it's not common, you may find that your game occasionally freezes or crashes. If you're experiencing these kinds of issues, we recommend tryi...

If you are getting a "Game is Unavailable" error, it means that the game has become blocked on your Facebook account. If you accidentally blocked ...

Facebook recently added a new feature to disable platform access for all games, apps and websites.  As a Facebook Instant Games title, Spell Pals does requi...

While clearing cache or data from an app can fix some software problems, please bear in mind that you will need to log in again, so make sure you know your ...

To remove a Facebook Instant Game: Click in the top right. Select Settings & Privacy > Settings. Click Instant Games in the left menu. Click the...

Your User ID is a unique account identifier that we can use to locate your account in our system.  There are a few ways to get your User ID: In-Game: ...