Occasionally an ad you view on Facebook can cause an Instant Game to crash. If you find that you are persistently being served ads that cause your game to c...

While clearing cache or data from an app can fix some software problems, please bear in mind that you will need to log in again, so make sure you know your ...

Though it's not common, you may find that your game occasionally freezes or crashes. If you're experiencing these kinds of issues, we recommend tryi...

If you are getting a "Game is Unavailable" error, it means that the game has become blocked on your Facebook account. If you accidentally blocked ...

Your User ID is a unique account identifier that we can use to locate your account in our system.  There are a few ways to get your User ID: In-Game: ...

To remove a Facebook Instant Game: Click in the top right. Select Settings & Privacy > Settings. Click Instant Games in the left menu. Click the...

Please check both your device and in-game settings to see if they may be set to mute sounds. In-game options are ticked on (yellow slider), so it could be a...

Facebook recently added a new feature to disable platform access for all games, apps and websites.  As a Facebook Instant Games title, Spell Pals does requi...