Please see a list of frequently asked questions here to address any common concerns. If there is anything else, please feel free to contact us directly by clicking on the New Support Ticket button, or clicking here


Is there an app I can download?

Not right now. The game is only available online and can be accessed at https://www.swayhousegame.com/. If in the future there is an app, we will be sure to link it here, as well as make a public post on our social platforms. Please follow us there to stay posted!


How do you have Josh and Griffin in the game? 

We partnered with the Sway House cast to develop this game. It's all in good fun!


Are you affiliated with any other stories based games such as Episodes or Choices? 

No. The company that owns Sway Stories is called Playco. We develop games of our own. 


How can I save my progress? 

As long as you are playing the game from the same browser on your phone or desktop, your progress will be locally stored. If for any reason it is not, we apologize in-advance for the inconvenience!


How much is the premium subscription plan and how does it work?

We have different promotions running at different times, so pricing can change over time. Our subscription plan will automatically renew unless you cancel.


What do I get with a subscription?

By becoming a Sway Stories Supporter, you get access to premium features such as personality selection as well as navigation options. You will also get exclusive access to content before anyone else. 


Is there a link where I can subscribe directly? 

No, unfortunately, in order to become a Sway Stories Supporter, you need to activate your subscription through the game. You can access the game directly here.


How do I cancel a subscription? 

If you open the game, then in the bottom right corner, you will see a ... icon which will take you to the subscription settings. If you are having any trouble with this, please feel free to contact us and we'll be happy to help!