While clearing cache or data from an app can fix some software problems, please bear in mind that you will need to log in again, so make sure you know your login and password before proceeding. Your game data, personal account data, photos, and posts will not be affected.

Android Instructions

If you didn't know...

Different versions of Android and different manufacturers keep these settings in different places, so you may need to search online for the make and model of your device for more detailed instructions.

  1. From any Home screen tap the Apps icon.
  2. Tap Settings
  3. Tap Apps
  4. Tap Facebook in the list, or if it was preinstalled tap More > Show system apps to display preinstalled apps
  5. Tap Storage
  6. Tap Clear data and then tap OK
  7. Tap Clear Cache

iOS Instructions

  1. Open the Facebook app on your iOS device.
  2. Tap the More button at the bottom
  3. Tap Settings
  4. Tap Account Settings
  5. Tap Browser
  6. Tap Clear Data