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FAQ [#AskAway] Print

Modified on: Sun, Sep 12, 2021 at 4:02 PM

Installation

Make sure you are using the newest version Zoom
Make sure you have enabled apps in Zoom
Give the #AskAway app Zoom permissions

Usage

From a meeting, go to Apps > #AskAway
When your team is ready, press Start to begin a new game:
- One player will be placed in the “Hotseat” and a question about their personality, preferences, or tastes will be presented
- The player in the hotseat secretly answers the question, as do all other players
- Players who guessed the answer correctly receive points
- After a small number of questions, a new player is selected for the hotseat
- Shortly before the meeting begins, final scores will be tallied

Uninstalling

Visit your list of installed apps on the Zoom App Marketplace
Next to “#AskAway”, select “Uninstall”

Troubleshooting

I don’t see an option to enable the app

Your account may be part of an organization with one or more administrators. Contact your administrator to enable the app.

The app is stuck loading / stuck on the splash screen

Please ensure that you are using the newest version of Zoom

I saw a "Zoom Apps are Disabled" notification when I was invited to play

Please ensure that you are using the newest version of Zoom

Still having issues?

Use the New Support Ticket link above to place an inquiry with our support team, or email us at [email protected]

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